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ScaleCloud
Availability management

Ensure availability

ScaleCloud's availability management service ensures service availability with SLOs, redundancy, failover, and resilience testing — measuring, monitoring, and improving availability to meet business requirements with 99.99% uptime targets.

99.99%
Availability
52m
Max downtime/yr
100%
SLO tracked
14 days
First SLO
SLOs Redundancy Failover Resilience Testing Capacity HA DR Continuous
99.99%

SLO-backed availability targets.

Redundancy

Multi-AZ, multi-region redundancy.

Failover

Automated failover for HA.

Resilience

Tested resilience and DR drills.

99.99%
Redundancy
Failover
Resilience
Availability Management Center
LIVE
50.34%
Availability
20%
SLOs
0.6K
Failover
Availability Trends +24%
Delivery Pipeline
Define
Design
Monitor
Improve
Live Activity
24/7
SLO met failover tested redundancy verified availability improved SLO met failover tested redundancy verified availability improved
SLO met — checkout-api 99.97%, within budget1m
failover tested — multi-AZ, 2m RTO10m
redundancy verified — 3 AZs, N+220m
availability improved — 99.95%→99.99%1h
Availability
99.99%
Target
Downtime
52m
Max/yr
SLOs
60+
Tracked
Redundancy
N+2
Multi-AZ
Failover
2m
RTO
Resilience
Tested
Monthly drills
Region Health
3/3 OK
AZ-ahealthy
AZ-bhealthy
AZ-chealthy
1 · Full-Lifecycle Availability Management Expertise

Full-lifecycle availability management expertise

From SLO definition to resilience testing — select a lifecycle stage to see the focus areas, deliverables, and tooling we bring.

Stage 1 of 6SLOs
Stage 1

Define

SLOs

Define availability SLOs, SLIs, and error budgets with business alignment.

Focus areas
  • SLOs
  • SLIs
  • Budgets
Deliverables
  • SLO definitions
  • SLIs
  • Error budgets
Tooling
SLO frameworkSLIBudget
2 · ScaleCloud Availability Management Services

Ten services across the availability lifecycle

A complete availability management practice — select a service to explore the outcomes and where it fits.

SLO Definition & Error Budgets

Define availability SLOs, SLIs, and error budgets with business alignment.

60+ SLOs
What you get
  • SLOs
  • SLIs
  • Budgets
Explore capability
3 · Availability Management Ecosystem

Depth across every availability domain

We deliver across the full availability portfolio — select a domain to see what it covers and where it fits best.

SLOs & Budgets

6 services

SLOs, SLIs, and error budgets.

Services we deliver
SLOs SLIs Error budgets Burn rate Multi-window Budget policy
4 · Enterprise Availability Management Architecture

A resilient availability architecture

SLO, redundancy, failover, monitoring, testing, and improvement layers. Select a layer to explore its components and design principles.

Architecture Layers

Redundancy Layer

N+2

Multi-AZ, multi-region redundancy.

Components
Multi-AZMulti-regionN+2Active-activeActive-passivePilot light
Design principles
  • Redundant
  • Resilient
  • Distributed
5–7 · Define, Design & Test

How we deliver availability management

Select a track to explore our approach — SLO definition, HA design, and resilience testing.

Delivery tracks

SLO Definition

60+ SLOs

Define availability SLOs, SLIs, and error budgets.

What's included
  • SLI identification
  • SLO target setting
  • Error budget calculation
  • Business alignment
  • Multi-window burn rate
  • Budget policy
  • Stakeholder agreement
  • Dashboard setup
Tooling
SLO frameworkSLIBudgetDashboards
Outcomes
60+ SLOs Error budgets Business-aligned
8–11 · Availability Capability Depth

Availability management capability depth

Seven capability areas with detailed features — select an area to explore each component and what it delivers.

SLOs & Budgets

SLOs and error budgets.

SLOs
  • SLI Definition
    Indicators
  • SLO Target
    Objectives
  • Error Budget
    Allowed errors
Burn
  • Burn Rate
    Budget burn
  • Multi-Window
    Windowed alerts
  • Multi-Burn
    Tiered alerts
Policy
  • Budget Policy
    Spend policy
  • Freeze
    Budget freeze
  • Review
    Budget review
12 · Assessments to Get Started

Start with a focused availability assessment

Three assessments that turn availability ambition into a resilient plan.

Availability Assessment

Assess availability maturity, SLO coverage, and resilience gaps.

Duration: 2–3 weeksRequest Assessment

HA & Redundancy Assessment

Assess HA architecture, redundancy, and failover capability.

Duration: 1–2 weeksRequest Assessment

Resilience Testing Assessment

Assess resilience testing, DR readiness, and chaos capability.

Duration: 1 weekRequest Assessment
13 · Availability Outcomes

Outcomes our availability management deliver

99.99% Availability

SLO-backed availability with multi-AZ redundancy, automated failover, and continuous monitoring that achieves 99.99% uptime — max 52 minutes downtime per year.

2-Minute Failover RTO

Automated failover with health checks and DNS/LB routing that achieves 2-minute recovery time objective for zero-impact failover.

Monthly Resilience Drills

Monthly failover drills, chaos engineering, and DR exercises that prove availability under failure — tested, not assumed.

14 · Continue Across the Availability Ecosystem

Continue across the availability ecosystem

Explore related managed services — select one to see its strengths and where it fits.

SRE & Observability

SLOs and observability.

Key strengths
  • SLOs
  • Observability
  • Telemetry
Explore
15 · Insights From Our Availability Engineers

Insights from our availability management engineers

Field-tested perspectives on SLOs, redundancy, and resilience — with author and read time.

Availability

Achieving 99.99% Availability

How SLOs, multi-AZ redundancy, and automated failover achieve 99.99% availability.

Availability Practice 9 min read
Read insight
Redundancy

Designing for No Single Point of Failure

Multi-AZ, multi-region, N+2 redundancy for no single point of failure.

Availability Team 8 min read
Read insight
Failover

Failover That Actually Works

Automated failover with health checks and DNS routing for 2-minute RTO.

Availability Team 7 min read
Read insight
Chaos

Chaos Engineering in Production

Testing resilience with chaos engineering and game days for proven availability.

Availability Team 8 min read
Read insight
SLOs

Error Budgets That Align Engineering

Using error budgets to align engineering priorities with business availability targets.

Availability Team 6 min read
Read insight
16 · Frequently Asked Questions

Answers to common availability questions

Availability management is the ITIL practice of ensuring services meet agreed availability targets — defining SLOs, designing redundancy and HA, implementing failover, monitoring 24×7, testing resilience, and continuously improving to meet business availability requirements.

Availability Readiness Score

Your availability management readiness at a glance

33%
2 of 6 steps done
Ready to accelerate
SLOs Defined
Redundancy Designed
Failover Automated
24×7 Monitoring Live
Resilience Tested
99.99% Achieved
  • Free 30-minute consultation
  • 14-day first SLO
  • NDA available on request
  • No obligation, no pressure
Speak with an Availability Engineer
Availability engineers available now

Ready to ensure availability?

Book a consultation with our availability engineers and set up SLOs, multi-AZ redundancy, automated failover, 24×7 monitoring, and monthly resilience drills for 99.99% availability.

99.99%
Availability
52m
Max downtime/yr
2m
Failover RTO
60+
SLOs tracked
Free 30-min consultation 14-day first SLO NDA on request

Set up availability management with SLOs, multi-AZ redundancy, automated failover, 24×7 monitoring, resilience testing, and continuous improvement for 99.99% availability with 52-minute max annual downtime.

Define
Design
Monitor
Test
Book a Consultation

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