Run with SLOs & telemetry
ScaleCloud's SRE & observability practice implements site reliability engineering with SLOs, error budgets, full-stack observability, and error budgets — measuring what matters, alerting on symptoms, and running services with engineering discipline.
Reliability measured with SLOs.
Metrics, traces, and logs unified.
Alert on symptoms, not noise.
15-minute mean time to restore.
Full-lifecycle SRE & observability expertise
From instrumentation to incident response — select a lifecycle stage to see the focus areas, deliverables, and tooling we bring.
Instrument
100% coverageInstrument services with OpenTelemetry metrics, traces, and structured logs.
- Metrics
- Traces
- Logs
- OTel instrumentation
- Metrics
- Traces
- Logs
Ten services across the SRE lifecycle
A complete SRE & observability practice — select a service to explore the outcomes and where it fits.
Observability Instrumentation
Instrument services with OpenTelemetry metrics, traces, and logs.
100% coverageDepth across every SRE domain
We deliver across the full SRE & observability portfolio — select a domain to see what it covers and where it fits best.
Telemetry
6 servicesMetrics, traces, and logs with OpenTelemetry.
An SLO-driven observability architecture
Instrumentation, telemetry, SLO, alerting, response, and improvement layers. Select a layer to explore its components and design principles.
Telemetry Layer
Full-stackMetrics, traces, and logs backends.
- Scalable
- Queryable
- Retained
How we deliver SRE & observability
Select a track to explore our approach — instrumentation, SLO design, and alerting.
Instrumentation
100% coverageInstrument services with OpenTelemetry metrics, traces, and structured logs.
- OpenTelemetry SDK setup
- Metrics instrumentation
- Distributed tracing
- Structured logging
- Auto-instrumentation
- Custom spans
- Trace correlation
- Log aggregation
SRE & observability capability depth
Seven capability areas with detailed features — select an area to explore each component and what it delivers.
Telemetry
Metrics, traces, logs.
- PrometheusMetrics scraping
- RED/USEMetrics methods
- HistogramsLatency dist
- OpenTelemetryDistributed traces
- JaegerTrace backend
- TempoTrace store
- LokiLog aggregation
- Fluent BitLog forwarder
- StructuredJSON logs
Start with a focused SRE assessment
Three assessments that turn reliability ambition into an SLO-driven plan.
Observability Assessment
Assess observability coverage, telemetry gaps, and instrumentation readiness.
Duration: 2–3 weeksRequest AssessmentSLO Design Assessment
Assess SLO readiness, SLI candidates, and error budget model.
Duration: 1–2 weeksRequest AssessmentIncident Response Assessment
Assess incident response, MTTR, runbook coverage, and on-call readiness.
Duration: 1 weekRequest AssessmentOutcomes our SRE engagements deliver
99.99% Uptime SLO
SLO-driven reliability with error budgets that align engineering and business priorities — 99.99% uptime measured, managed, and improved.
15-Minute MTTR
Smart alerting, runbooks, and incident response that achieve 15-minute mean time to restore — with blameless post-incident reviews.
Smart Alerting
Symptom-based and SLO burn-rate alerting that reduces alert noise by 80% while catching real issues faster.
Continue across the SRE ecosystem
Explore related services — select one to see its strengths and where it fits.
DevOps
Delivery pipeline for reliability.
Insights from our SRE engineers
Field-tested perspectives on SLOs, alerting, and incident response — with author and read time.
SLOs That Align Engineering and Business
How to design SLOs and error budgets that align engineering priorities with business expectations.
Alerting on Symptoms, Not Noise
Designing symptom-based and SLO burn-rate alerts that reduce noise by 80%.
Achieving 15-Minute MTTR
Runbooks, on-call, and post-incident reviews that drive MTTR from hours to minutes.
OpenTelemetry in Production
Instrumenting 120 microservices with OpenTelemetry traces, metrics, and logs.
Eliminating Toil with Automation
Identifying, classifying, and automating toil to free engineering capacity for innovation.
Answers to common SRE questions
SRE Readiness Score
Your SRE & observability readiness at a glance
- Free 30-minute consultation
- 30-day first SLO
- NDA available on request
- No obligation, no pressure
Ready to run with SLOs & telemetry?
Book a consultation with our SRE engineers and implement SLOs, error budgets, full-stack observability, and smart alerting for 99.99% uptime and 15-minute MTTR.