Terms & Conditions
Please read these terms carefully before using the ScaleCloud website or engaging our services.
Last updated: 11 July 2026 · Effective: 11 July 2026
1. Acceptance of Terms
By accessing or using the ScaleCloud website (scalecloudx.com) and any services provided by ScaleCloud LLC ("ScaleCloud", "we", "us", or "our"), you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our website or services. These terms apply to all visitors, users, and clients.
2. Services
ScaleCloud provides enterprise cloud consulting, AI, managed services, training, and digital transformation services. The specific scope, deliverables, timelines, and fees for any engagement are defined in a separate Statement of Work (SOW) or Service Agreement executed between ScaleCloud and the client. These Terms & Conditions govern your general use of our website and form the basis of our client relationships.
3. Intellectual Property
All content on this website — including text, graphics, logos, images, architecture diagrams, training materials, and software — is the property of ScaleCloud LLC or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent. Client deliverables are governed by the intellectual property provisions in the applicable SOW.
4. Confidentiality
Both parties agree to maintain the confidentiality of proprietary information shared during engagements. ScaleCloud will not disclose client information to third parties without consent, except as required by law or as necessary to deliver contracted services. Clients agree not to disclose ScaleCloud's proprietary methodologies, tools, or pricing to third parties.
5. Disclaimers
The information on this website is provided for general informational purposes only. While we strive for accuracy, ScaleCloud makes no warranties, express or implied, regarding the completeness, accuracy, or fitness for a particular purpose of any content. Technology landscapes change rapidly; specific product details, certifications, and partner statuses are subject to change. Always verify current information directly with ScaleCloud or the relevant vendor.
6. Limitation of Liability
To the maximum extent permitted by applicable law, ScaleCloud LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or our services. Our total liability for any claim arising from a specific engagement shall not exceed the fees paid by the client for that engagement in the preceding 12 months.
7. Indemnification
You agree to indemnify and hold harmless ScaleCloud LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of our website, violation of these terms, or infringement of any third-party rights.
8. Governing Law
These Terms & Conditions are governed by the laws of the United Arab Emirates, specifically the laws of the Emirate of Sharjah. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Sharjah, UAE, unless otherwise agreed in a specific client agreement.
9. Changes to Terms
ScaleCloud reserves the right to modify these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes acceptance of the revised terms. We recommend reviewing this page periodically.
10. Contact
For questions about these Terms & Conditions, please contact: ScaleCloud LLC, Sharjah Media City (SHAMS), Sharjah, United Arab Emirates. Email: info@scalecloudx.com | Phone: +971 58 995 0657